People with disabilities or care needs

Where can I get help if I have a physical or mental impairment?openMinimise

Free Hotline - Federal point of contact for refugees with disabilites and/or care needs

Hotline: +49 30 854 04 789 (Mo - Fr from 9am - 5pm)
E-Mail: bundeskontaktstelle@drk.de

This service is currently only offered in German.

Contact via Hotline or E-Mail:
- As an evacuating organization to announce a larger group of refugees with disabilities and/or care needs in Germany

- As "Drehkreuz" with queries about the arrival of our target group

- As federal coordination entities ("Landeskoordinierungsstelle") with inquiries about accommodation requests and notifications of needs by the "Bundeskontaktstelle" as well as information on free accommodation capacities

Back to guide