You can find information here about trains, free rail and local public transport tickets, and travel within Germany and to Germany’s neighbouring countries to the west.

Vorbeifahrende Züge am Bahngleis

Photo: Adobe Stock

Apart from individual travel to Germany, the Federal Office for Goods Transport (BAG) has organised a special offer in particular for people who do not have a specific destination in Germany in mind. Here is a brief explanation:

The Federal Office for Goods Transport (BAG) has organised free onward travel for people arriving from war-torn Ukraine. Starting from the central arrival hubs in Berlin, Cottbus, Frankfurt (Oder) and Hanover, buses and trains will take you to accommodation facilities and other destinations throughout Germany.

These options for onward travel will be waiting for you when you arrive at one of the central hubs. Please ask the local helpers or visit the information points if you need more information about this onward travel.

En route to your final destination, you will be given the necessary information to take advantage of additional support available there. At your final destination, you will be welcomed by helpers who will assist you with all the next steps, such as shelter, food and registration. The waiting times are likely to be much shorter at these destinations, especially for registration.


The most important things on arrivalopenMinimise

Information about travel by train

Train connections for refugeesopenMinimise

You want to travel to a specific place?openMinimise

How do I get to other German cities?openMinimise

Do I need a ticket?openMinimise

Can I use any train with my Ukrainian passport?openMinimise

Can I use a "helpukraine" ticket to get to a country to the west of Germany?openMinimise

Can I take children with me?openMinimise

Can I take dogs with me?openMinimise

How long is a "helpukraine" ticket valid?openMinimise

What trains can I use with the "helpukraine" ticket?openMinimise

Information about onward travel and travel by bus

Transport offered by FlixbusopenMinimise