Telephone helplines 

Telephone helplines 

Help by telephone or online chat for various kinds of crisis situations: violence, pregnancy and psychological counselling for young people. – 08000 116 016

This nationwide support hotline offers help and counselling for women who are or have been victims of violence. It is available 24 hours a day to provide information anonymously, free of charge. Interpreters translate into Polish, Russian, English or - from now on - also Ukrainian. – 0800 40 40 020

This nationwide support hotline offers counselling and support anonymously and free of charge for pregnant women in need 24 hours a day via telephone, online chat and email. Pregnant women can find help and information – in Russian, English, German, Bulgarian, Polish or Romanian – about giving birth without anyone finding out.

Help-Chat for Children and Adolescents

Link to Telegram & WhatsApp

+49 1573 5993126 (SMS/Whatsapp)

Krisenchat offers psychosocial counselling via online chat.  Children and young people up to age 25 can contact professional counsellors directly 24 hours a day, 7 days a week through the Krisenchat website, via text or WhatsApp – in German, Ukrainian and Russian.

Help-Mail for Children and Adolescents

JugendNotmail offers free and confidential online counselling for children and young people. Psychologists and social workers are available 24 hours a day to provide help – in Ukrainian, Russian, English, German, Czech, Slovakian and Polish.